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We are committed to protecting the personal information and the right to privacy of the visitors of our website, existing and potential customers. Should you have any questions or concerns about this Privacy Policy, or our services with regard to your personal information, please contact us at [email protected].
When you visit our website www.hausandestates.com, fill out a contact form, or participate in a real estate transaction with us, you trust us with your personal information. We takes your privacy very seriously. In this Privacy Policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.
This Privacy Policy applies to all information collected through one of the following channels:
Our website www.hausandestates.com
Email [email protected]
Phone conversation with our employees
When you visit our office or meet with our employees
Please read this Privacy Policy carefully as it will help you make informed decisions about sharing your personal information with us.
For the purpose of this Policy, “Personal Information” shall mean any information submitted to us through the Channels by the User in connection with the services provided by us. The personal information we collects via the Channels may include details such as:
your name
your date of birth
your gender
your nationality
your passport and ID details
your bank details
your email address
your address (business and residential)
your landline and mobile telephone numbers (business and personal) on
any other information that you choose to provide to us when filling out a contact form on our website
your geographic location (country/territory where you are living and/or working)
Some information – such as IP address and/or browser and device characteristics – is collected automatically when Users visit our website.
We automatically collects certain information when the User visits, uses, or navigates our website. This information does not reveal User-specific identity (like name or contact information) but may include device and usage information, such as User IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when the User uses the website, and other technical information. This information is primarily needed to maintain the security and operation of our website and for internal analytics and reporting purposes.
We also collects information through cookies and similar technologies. More detailed information can be found in our Cookies Policy.
This Policy has been designed to demonstrate our commitment to maintaining Users’ trust, confidence, and respecting their right to protect their personal information.
We uses personal information collected via the Channels for a variety of business purposes described below. We process User personal information for these purposes in reliance on our legitimate business interests (“Business Interests”), in order to enter into or perform a contract with the User (“Contractual”), with User consent (“Consent”), and/or for compliance with legal obligations (“Legal Reasons”).
We use the information collected or received to:
Send marketing and promotional communications – for Business Purposes. We may use personal information for marketing purposes if this is in accordance with User marketing preferences. Users can opt-out of our marketing emails at any time (see “User Privacy Rights” below).
Send administrative information – for Business and Marketing Purposes, including product, service, and new feature information and/or information about changes to terms, conditions, and policies.
Request feedback – for Business and Marketing Purposes, including contacting Users about their experience with our website.
Protect our business – for Business Purposes and/or Legal Reasons, including fraud prevention, anti-money laundering checks, and ensuring service security.
Enforce terms, conditions, and policies – for Business Purposes and Legal Reasons.
Other Business Purposes – including data analysis, identifying usage trends, evaluating promotional campaigns, and improving website, services, marketing, and User experience.
We only disclose personal information with User consent, to comply with laws, to protect User rights, or to fulfill business obligations.
We may share and disclose personal information in the following situations:
Compliance with Laws – to comply with legal obligations, government requests, judicial proceedings, or court orders.
Vital Interests and Legal Rights – to investigate or prevent violations, fraud, illegal activities, or threats to safety.
Service Providers and Contractors – with trusted partners who provide services like analytics, hosting, customer support, and marketing.
Business Transfers – in connection with mergers, acquisitions, or sale of company assets.
Affiliates and Business Partners – with related entities or partners to offer certain services or promotions.
With User Consent – for any other purpose explicitly approved by the User.
As an international company with Users worldwide, We may transfer and access personal information across borders, including outside the UAE and the European Economic Area (EEA). We maintain robust data protection measures to safeguard personal data during such transfers.
We may update this Policy from time to time. The updated version will have a “Revised” date and be effective once published. Users are encouraged to review the Policy periodically.
